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What to do if you receive a Penalty Charge Notice

The Traffic Management Act 2004 enables local authorities to take over most parking enforcement from the police, including yellow line enforcement. These parking tickets are known as Penalty Charge Notices (PCN's) and are processed by the local authority. However, enforcement does not take place in the Magistrates Court as PCN's are enforced through the civil justice system, rather than the criminal justice system.

It is in your interests to fully understand:

  1. Why you have been issued with a PCN
  2. How to respond correctly
  3. Whether you have valid grounds to make representations to the council
  4. How to make an appeal to the independent Parking Adjudicator if your initial representations to the council are rejected.

Other types of ticket

Apart from Penalty Charge Notices issued under the Traffic Management Act 2004, there are a number of different types of parking ticket. These can be divided into two main categories:

  1. Parking tickets issued by a police officer or traffic warden.
    These are known as Fixed Penalty Notices and are processed by the local Central Ticket Office. Enforcement takes place in the local Magistrates Court. Parkwise DOES NOT accept Fixed Penalty Charges or any other parking ticket issued by the police.
  2. Penalty Charge Notices issued by local authorities.
    Some local authorities issue parking tickets in their car parks and in metered or pay and display bays on the street. These are commonly known as “Excess Charge Notices” or “Standard Charge Notices”. They are processed by the local authority and enforcement takes place in the local Magistrates Court.

ParkWise DOES NOT accept Excess Charge Notices or Standard Charge Notices.

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Penalty Charge Notice Information

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For further information about the different methods of contacting ParkWise see the contact section of this website.

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